Politique d'expédition

SHIPPING & DELIVERY

We offer free standard shipping on all orders over $250. If you have any questions, send us an email or chat live with us by clicking the bottom right corner of the screen.

Within Australia (Australia post): Standard $9.00, Express $15.00
International* (Australia Post or DHL): Standard $25.00, Express $40.00

All orders will be sent with a tracking number, this number will be sent to you once your garment has been shipped so that you can track the delivery. No signature will be required on delivery.

Please enter your shipping address correctly as once it has been received and dispatched we cannot alter the address.

[*Please note there is currently delays in international shipments, taking longer than usual. If you would like to receive your order sooner please choose the Express International Shipping option.]

 

RETURN & EXCHANGED

We want you to be fully satisfied with your purchase. If you need to exchange an item, please note that all items must be returned in the condition that they were received —UN-USED IN ORIGINAL PACKAGING, UNWORN, UNWASHED AND WITH ALL TAGS ATTACHED.
Due to health regulations garments that are soiled, marked, worn, damaged or laundered will not be accepted.

If these conditions above are met, and the item is in perfect resalable condition, you can return your item within 14 days from the day you receive the goods for an exchange.

Please choose your pieces wisely as we do not offer refunds. If you have a change of mind or your garment does not fit we can offer an exchange for another item of the same or lesser price, however return postage costs are the customers responsibility. If you can’t find any other item to purchase straight away, we will give you store credit valid for 12months.

We do not take responsibility for any lost items during the return shipping.

Exceptions / non-returnable items 
All items purchased on sale cannot be returned or exchanged, including items purchased with promotional discount codes. ALL SALE ITEMS ARE FINAL SALE.
Unfortunately, we cannot accept returns on gift cards.

Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

For any return enquiry please contact us first at contact@lore-of-the-sea.com or via the "CONTACT US" page.