SHIPPING & DELIVERY
We offer free standard shipping on all orders over $250.
- To Australia: Standard $9.90, Express $15.00
- To New Zealand: Standard $20.00, Express $35.00
- To Japan & Taiwan: Standard $25.00, Express $40.00
- Rest of the World(*) : Standard $28.00 , Express $40.00
We will process your order within 1-3 business days.
All orders will be sent with a tracking number, this number is sent to you once your garment has been shipped so that you can track the delivery.
No signature will be required on delivery.
Please enter your shipping address correctly as once it has been received and dispatched we cannot alter the address.
If you have any questions, send us an email or chat live with us by clicking the bottom right corner of the screen.
(*) if your country is remote, please check in with us before ordering at firstname.lastname@example.org
CUSTOMS & DUTIES
International customers may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value. This cost is separate to the product and shipping cost and is the sole responsibility of the buyer.
RETURN & EXCHANGES
We want you to be fully satisfied with your purchase. If you need to exchange an item, please note that all items must be returned in the condition that they were received —UN-USED IN ORIGINAL PACKAGING, UNWORN, UNWASHED AND WITH ALL TAGS ATTACHED.
Due to health regulations garments that are soiled, marked, worn, damaged or laundered will not be accepted.
If these conditions above are met, and the item is in perfect resalable condition, you can return your item within 14 days from the day you receive the goods for an exchange.
Please choose your pieces wisely as we do not offer refunds. If you have a change of mind or your garment does not fit we can offer an exchange for another item of the same or lesser price, however return postage costs are the customers responsibility. If you can’t find any other item to purchase straight away, we will give you store credit valid for 12 months.
We do not take responsibility for any lost items during the return shipping.
Exceptions / non-returnable items
All items purchased on sale cannot be returned or exchanged, including items purchased with promotional discount codes. ALL SALE ITEMS ARE FINAL SALE.
Unfortunately, we cannot accept returns on gift cards.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
For any return/exchange enquiry please contact us first at email@example.com or via the "CONTACT US" page.